We’re looking for a friendly, reliable, and customer-focused Sales Counter Assistant to join our well-established team at Duchy Timber, Lostwithiel. This is a hands-on, varied role where you’ll be the first point of contact for our customers, providing excellent service and knowledgeable advice on our timber products.

If you enjoy working with people, thrive in a busy environment, and take pride in delivering great customer service, we’d love to hear from you.

What you will be doing…
• Serving customers at the sales counter in a professional and friendly manner.
• Providing advice on timber products and related materials.
• Answering incoming telephone calls and responding to customer enquiries.
• Handling customer orders via phone and email.
• Preparing quotes and processing sales.
• Maintaining a tidy and organised sales counter area.
• Working closely with yard and delivery staff to ensure smooth order fulfillment.
• Providing general support to branch management and the wider team as required.

What we are looking for…
• It would be highly desirable for you to have previous experience working with timber or a very similar industry, with good product knowledge of timber and related materials.
• Confident communication skills, both face-to-face and over the phone.
• Basic computer skills, including email and order processing.
• Familiarity with stock control or sales systems.
• A positive, reliable attitude and good customer service skills.

What we can offer…
• Working hours are Monday to Friday.
• Career growth opportunities
• Free onsite parking
• Employee referral scheme
• Access to a industry-leading Health & Wellbeing Programme

Application Process:

If you believe you meet the requirements for this role, please click here to apply and submit your CV. 

To apply for this fantastic opportunity applicants must be eligible to work in the UK; unfortunately, we are unable to sponsor visas at this time.

We kindly request that recruitment agencies refrain from contacting us regarding this vacancy.